Shipping policy

Last Updated: June 2026

At our store, every order is handled with care from the moment it is placed until it reaches its final destination. This policy explains how shipping, tracking, delivery, and logistics are managed.

Processing Time

Orders are typically prepared and dispatched within 1–3 business days after payment confirmation. During promotional periods, holidays, or exceptional demand, processing may require additional time.

Once your order has been shipped, a confirmation email containing tracking details will be sent automatically.

Shipping Coverage

We proudly offer shipping to most international destinations. Availability may vary depending on carrier coverage, customs restrictions, or local regulations.

In the event that shipping is unavailable for a specific location, customers will be informed before fulfillment.

Estimated Delivery Timeframes

Estimated transit times vary according to destination:

United States: 5–12 Business Days

Canada: 6–14 Business Days

United Kingdom: 5–10 Business Days

Europe: 5–12 Business Days

Australia & New Zealand: 7–15 Business Days

Other International Destinations: 7–20 Business Days

Delivery estimates are provided as guidelines and cannot be guaranteed.

Tracking & Shipment Visibility

Most orders include shipment tracking.

Tracking information generally becomes active within 2–7 business days after dispatch. Carrier systems may require additional time to update tracking events.

Customers are encouraged to monitor their shipment status regularly.

Customs & Import Charges

International shipments may be subject to customs inspections, duties, taxes, brokerage fees, or other charges imposed by local authorities.

Any such charges remain the sole responsibility of the recipient.

We do not control customs procedures and cannot guarantee customs clearance times.

Address Accuracy

Customers are responsible for ensuring all shipping information is complete and accurate at checkout.

If incorrect information is provided, delivery delays or failed deliveries may occur. Additional shipping fees may apply if reshipment becomes necessary.

Delivery Delays

While we work closely with our logistics partners, certain circumstances may affect delivery schedules, including:

Severe weather conditions

Transportation disruptions

Customs inspections

Carrier operational delays

Peak seasonal demand

We appreciate your patience whenever these situations arise.

Lost or Missing Shipments

If a shipment appears lost, customers should contact us within a reasonable period after the estimated delivery window has passed.

Investigations with the carrier may require additional time before a final resolution can be provided.

Contact

For questions regarding shipping, tracking, or delivery status, please contact our customer support team through the contact details available on our website.